We aim to deliver your order within 8-14 days, depending on your location. Once your package has been shipped, you will receive a tracking link to monitor your order.

If you wish to change or cancel an order, please contact our customer service as soon as possible. Once an order has been processed, we are unable to modify it.

We accept Mastercard, Visa, American Express and PayPal

Certainly! You have 30 days to return or exchange your purchase, provided the product is in its original condition. Please contact our customer service for a smooth return process.

We are currently operating exclusively online, which allows us to serve our customers worldwide with exclusive, timeless fashion.

You can contact our customer service by email at support@thelancasterlabel.com or via our contact form on the website. We usually respond within 24 hours.

We offer support in Dutch, English, and German. You can contact us in any of these languages and we will be happy to assist you!